"I don't have an appointment, so I'm going to sit on your front porch until you let me in"

Since we have such a strict policy of "no walk-in appointments", we get at least 8-10 a month, if not more.

They always have driven from some far off land and when we try to explain to them that we do not allow walk-ins, we always get this:

They are so confused.

Why is this such a hard concept to understand? If you don't have an appointment, you can't talk to anyone. Done deal. If you don't know how to request an appointment, then you do not deserve one at all.

Instead of accepting that they have made a mistake, instead, they sit down, make themselves comfy and stare at us. Or they will call a relative and make very indirect complaints about the situation at hand. It's always OUR fault when they show up unannounced, after driving 480 miles because we didn't get their e-mail from 6 minutes ago.

More than likely, a one time offense will be given a warning and they will be met with.

But sometimes, if the unannounced individual is being particularly rude about this, we will ask them to leave. Which naturally, they will refuse, and sit on the nearest seat like object. Whether it be a plant, or the floor, or somewhere else that would offer their ass a seat of somesort.

We had a situation today in which one of the girls asked some people to leave and come back in an hour when the person they wanted to see was available, because they did not have an appointment. They refused of course and just continued to sit and watch her each her lunch. She told them they were being rude, so they reluctantly moved out of that area and decided to stand in front of the front door. You know, the door that goes in and out of the office? Where Fed Ex, UPS, other employees, and WELCOMED guests go in and out? Yeah, right there. I again, told them that they needed to come back in an hour. 

Her response, "It's too hot to sit in my car"

Yet, her kids were out in the car sleeping! So, is that child endangerment then?

Although we work in a congested area, littered with fast food places, so they could easily leave, go grab some food and come back, they insisted on then moving out to the front porch. So it's too hot to sit in your car, but not too hot to sit in the blazing sun on our front porch with your kids trapped in your car?

Brilliant.