A Frequent Conversation

Conversation between a client and I:

Client: "Hi, I just need the general information about the business"

Me: "Ok, you can go ahead and send me an e-mail and I can send you our
brochure."



Client: "Ok...(10 second pause)...what am I supposed to e-mail you?"







Me: "...."

Me: "Just an e-mail stating what you are requesting..."

Client: "Oh......So....Just send you an e-mail telling you that I need the general information about the business?"

Me: